Frequently asked questions

What does Trendysh sell?

Trendysh sells beauty supplies for nail, lash, makeup, brow and spa professionals, plus salon equipment: gel polishes, nail tips and forms, nail art products and UV/LED lamps; individual and cluster lashes, adhesives and lash kits; makeup kits and blenders; microblading pens, machines and needles; massage and spa accessories, facial equipment and foot spas; and trolleys, nail stations and working lights.

Does Trendysh sell wholesale and retail?

Yes. Trendysh sells wholesale and retail to beauty professionals, resellers and people buying for personal use, with fair prices for beginners and lower wholesale prices when you buy in quantity.

How does wholesale pricing work?

Products with a wholesale price show it on the product card and the product page, for example "Save 15% at 6+". Add the minimum quantity to your basket and the lower price per piece applies automatically.

Where are the Trendysh shops?

You can visit Trendysh at Superior Arcade (Shop B33 and B10), Simara Mall (Shop GS 07) and Junction (Stalls D5). The shops are also the free pickup points for orders.

When are the Trendysh shops open?

The shops are open Monday to Saturday, 8am to 6pm, and closed on Sunday.

Does Trendysh deliver?

Yes. Metro delivery is the same day inside Nairobi and Kiambu, arranged by the Trendysh team, and matatu or courier delivery reaches all 47 counties in 1 to 3 days. The delivery fee shows at checkout and is paid with your order, before delivery.

How do I order from Trendysh?

Add what you want to your basket on this website, check out, and choose delivery or free pickup at one of the shops. You pay by M-PESA Paybill.

Can I pick up my order?

Yes. Order online and pick up for free at one of the Trendysh shops.

How do I pay?

You pay by M-PESA Paybill. The payment details show as soon as you place your order and your items are reserved while you pay. After paying, type the name on your payment to complete your order.

How do I track my order?

Use Track order on the website with your order number, or verify your email to see all the orders placed with it.

How much does delivery cost?

Pickup at any of the three Trendysh shops is free. For delivery you choose a rider, Metro or a matatu sacco, or a courier; each place shows its price, paid with your order before delivery. Prices are estimates and may change; if yours changes, we will call you first.

Can I return a product to Trendysh?

No. Goods once sold cannot be returned. Every order is carefully checked for faults before it is packed.

What areas does Trendysh deliver to?

All of Kenya. Metro delivery reaches Nairobi and Kiambu the same day; matatu and courier deliveries reach all 47 counties, including Mombasa, Kisumu, Nakuru and Eldoret, in 1 to 3 days.

How can I contact Trendysh?

Message or call 0793 506 900. WhatsApp support replies Monday to Saturday, 9am to 6pm.